OUR COMMITMENT TO PRIVACY

This Privacy Policy relates to Preolas Pty Ltd (“Preolas”, “we”, “us” and “our”). We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Where applicable, we also comply with the New Zealand Privacy Act 2020.

This policy explains what personal information we collect, how we use and protect it, and your rights in relation to it.

1. WHAT PERSONAL INFORMATION DO WE COLLECT?

Personal information is information that identifies you, or from which you could reasonably be identified. The personal information we collect may include your name, email address, phone number, postal address, and employment history. For job applicants, we may also collect educational qualifications and reference information.

We do not collect sensitive information such as health data, religious beliefs, political opinions, or financial account details.

When you visit our website, we automatically collect technical data including your IP address, browser type, pages visited, and time spent on those pages. This data is used to improve our website and services.

2. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect personal information directly from you when you contact us through our website, request a quote or demo, engage us for consulting or support services, or apply for a position with Preolas.

We may also receive your information from third parties you have authorised, such as referral partners or professional networks. From time to time, we may obtain contact information from reputable third-party sources for marketing purposes, in accordance with applicable privacy laws.

3. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information to respond to your enquiries and provide the services you request, manage our consulting and product engagements, send you relevant updates about our products and services, process job applications, improve our website and business operations, and comply with our legal obligations.

We will not use your personal information for any purpose unrelated to the above without your consent.

4. DIRECT MARKETING

We may contact you about our products, services, and industry developments. You can opt out of marketing communications at any time by contacting us at sales@preolas.com.au. We will action your request promptly and at no cost to you.

5. WHO DO WE SHARE YOUR INFORMATION WITH?

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, such as IT infrastructure providers. These providers are required to handle your information in accordance with applicable privacy laws.

We may also disclose your information where required by law, including to law enforcement or government agencies.

6. HOW DO WE PROTECT YOUR INFORMATION?

We take reasonable steps to protect your personal information from loss, unauthorised access, disclosure, or misuse. Our systems are password-protected and comply with our internal security standards. Physical records are stored securely.

7. YOUR RIGHTS

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or out of date. To make a request, please contact us using the details below. We may charge a reasonable fee to cover the cost of providing access in certain circumstances.

8. COOKIES

Our website uses cookies to improve your browsing experience. Cookies do not capture personal information. You can disable cookies through your browser settings, although this may affect some website functionality.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend you review their policies independently.

10. COMPLAINTS

If you have a concern about how we have handled your personal information, please contact our Privacy Officer using the details below. We will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. CONTACT US

Privacy Officer

Preolas Pty Ltd

Level 1, 530 Little Collins Street, Melbourne, VIC 3000, Australia

Email: sales@preolas.com.au

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The current version will always be available on our website. Continued use of our website following any update constitutes acceptance of the revised policy.

This policy was last updated in May 2026.